Dr.pen USA Privacy Policy

 

Effective Date: [specific date] in 2024

• Introduction
  Dr.pen US is committed to protecting your privacy. This privacy policy is designed to explain how we collect, use, disclose, protect, and manage your personal information when you use Dr.pen US's products and services, visit our website, or interact with us.
  

• Personal Information We Collect
  When you interact with us, we may collect the following personal information:
  Information you provide when registering an account, submitting an order, or filling out a form, such as name, contact information, email address, date of birth, gender, etc.
  If you contact us directly, we may receive your name, email address, phone number, message content, and any other information you choose to provide.
  When you visit our website, we will automatically collect information about your device, including browser type, IP address, time zone, installed cookies, web pages you browse, sources that lead you to our website, and your interaction with the website. We call this automatically collected information "device information".
  When you make a purchase, we will collect your order information, including name, billing address, shipping address, payment information (such as credit card number), email address, and phone number.
  We use the following technologies to collect device information:
  "Cookie": A data file placed on your device, usually containing an anonymous unique identifier.
  "Log files": Track operations on the website and collect data including IP address, browser type, internet service provider, referral/exit pages, and date/time stamps.
  "Web beacons", "tags", and "pixels": Used to record your browsing of the website.
  

• How We Use Your Personal Information
  We usually use order information to fulfill orders, process payments, arrange shipments, provide invoices and confirmations, and for the following purposes:
  Communicate with you.
  Screen for potential risks and fraud.
  Provide information or advertisements related to our products or services if it meets your preferences.
  We use device information to screen for potential risks and fraud, as well as to improve and optimize our website, for example, by analyzing customer browsing and interaction behaviors and evaluating the success of marketing activities.
  Provide, operate, and maintain our website.
  Improve, personalize, and expand our website.
  Understand and analyze how you use our website.
  Develop new products, services, features, and functions.
  Communicate with you, including customer service, providing website updates, and for marketing and promotional purposes.
  Send emails.
  Detect and prevent fraud.
  

• Sharing Your Personal Information
  We promise not to share your personal information with third parties casually.
  

• Behavioral Advertising
  We may use your personal information to provide targeted advertising. You can opt out of targeted advertising through the following links:
  [Exit link of specific social platform 1]
  [Exit link of specific social platform 2]
  [Exit link of specific social platform 3]
  

  You can also opt out of some services by visiting the opt-out portal website of the Digital Advertising Alliance: [Link to the opt-out portal website].
  VI. Do Not Track
  When we see the "do not track" signal sent by your browser, we will not change our website's data collection and usage practices.
  

• Your Rights
  If you are a European resident, you have the right to access the personal information we hold about you and request correction, update, or deletion. If you want to exercise this right, please contact us through the following contact information.
  According to the CCPA, California consumers have the right to request enterprises to disclose the categories and contents of personal data they collect, delete personal data, and request enterprises not to sell personal data. If you make a request, we will reply within one month.
  Users under the GDPR have the right of access, correction, deletion, restriction of processing, objection to processing, and data portability. If you make a request, we will reply within one month.
  

• Data Retention
  When you place an order, we will retain your order information as a record unless you ask us to delete it.
  

• Log Files
  We follow standard procedures for using log files. Log files record the situation of visitors when they visit the website, including IP address, browser type, internet service provider, date and time stamp, referral/exit pages, and possible click counts. This information is not related to any personally identifiable information and is used to analyze trends, manage the website, track user activities, and collect demographic information.
  

• Cookies and Web Beacons
  We use "cookies" to store information, including visitors' preferences and browsed web pages. This helps us customize web content according to visitors' browser types and other information to optimize the user experience. Some advertisers on our website may also use cookies and web beacons. Our advertising partners have their own privacy policies to regulate their user data policies.
  

• Third-Party Privacy Policies
  Our privacy policy does not apply to other advertisers or websites. It is recommended that you review the privacy policies of third-party advertising servers to understand their practices and opt-out options. You can disable cookies through your personal browser options.
  

• Children's Information
  We will not intentionally collect personal identity information of children under 18 years old. If you think your child has provided such information on our website, please contact us immediately, and we will delete it from our records as soon as possible.
  

• Changes to This Privacy Policy
  We may update our privacy policy from time to time. We will notify you of changes by posting a new policy on the website. Changes take effect immediately after posting.